We worked on the app’s UI/UX, data extraction to create predictions, dashboards, and quoting systems, and implemented an AI chatbot for their website capable of selling and expanding policies, secure info and process payments.
As part of the merger of this large insurance company, one of the main projects that needed to be prioritized for this company was the website rebranding that was currently working with legacy systems and the adaptation of their rater to the new site.
Results
Change the way they worked with testers to QA teams.
Handled bug infestation.
Made their digital transformation quicker and more comfortable with our process.
Met deadlines for the new website.
Challenges
Business rules were very specific and there wasn’t any room for mistakes
Needed to factor in a dynamic site, which would have to be heavily tested
Equipment investment, during an intricate step of the QA process they would require cellphones for an innovative payment reminder set up to be sent via-text, email or both
The old site needed to continue working during the process
The rater project averaged around 2500 test cases in a year
Staff Augmentation Team for Digital Transformation
Through multiple stages of their product development and systems, this insurer needed support in their legacy applications, bridge older to newer systems, develop new systems and features for existing ones, and QA service.
Results
This new system enabled our client to process up to 1000 quotes per day, before IOS the number was roughly 10 as it was all done manually.
Partnerships have grown alongside the augmentation of tech talent that is part of the project.
Challenges
The platform used old technology
Difficulty in developing modules while achieving the specifications and matching with the compatibility
Migration from TFS to GIT
Technologies
Visual basic .Net, Net framework, asp.net, SQL Server, Oracle, XML, Active Reports
Spark Rater to Integrate Processes
We planned and deploy an out of the box solution, integrating a command center, AI, RPA, amongst others, so Spark Rater could work as a point of sale insurance product for carriers, brokers and small insurance companies.
Results
The Spark Rater interface is also scalable and fully customizable to allow different types of data requests and calls to action.
We deliver a fast, customizable, and easy-to-use interface for selling policies that takes between 30-90 days to become fully functional.
The tool provides an important database of your customers and the most accurate pricing policy.
Challenges
Create an attractive, quicker and more effective tool for insurance companies
Integrate different and complex services in an easy-to-use interface
Operates through dashboards that help you organize simple to complex data according to your needs.
AI system integrated to virtually assist your customer with scalable, customized, quicker processes and human-like interactions.
Prebuilt payment processing services meeting the insurance industry compliance.
Optimize and adapts the interface of your system when quoting and purchasing policies.
Insurance Services
Software Integrations
Unify your insurance systems to streamline and automate data flows across the applications within your ecosystem.
Robotics Process Automation
Conjunction of applications that automatically analyze and measure the risk making underwriting fast.
InsureTech Talent Solutions
The tech talent that will help you implement, customize and maintain your system.
Customer Experience Drives Business Growth
Improve Customer Retention
Building great relationships based on effectiveness, trust and attention.
Improve Customer Satisfaction
Resolving issues and giving quality humanlike care with a cost effective solution.
Cross-Selling
Enhancing your sales strategy through complete insurance services.
Up-Selling
Offering add-ons, policy extensions, and upgrade to your customers.
Insurance Tech We Know and Love
Start Today
We are ready to empower insurers in driving operational efficiency in their organizations. With customized services, insurance software integrations, and tech experience, digital transformation is easy.
We can help you boost your digital transformation through a personalized solution.
The insurance industry is undergoing a transformative shift with the integration of emerging technologies. Innovations such as artificial intelligence, machine learning, and blockchain are revolutionizing traditional insurance practices, enabling companies to streamline operations, enhance risk assessment, and improve customer service.
For instance, AI-driven analytics can predict customer behavior and personalize insurance offerings, while blockchain technology ensures secure and transparent transactions. Insurers leveraging these technologies are better equipped to adapt to market changes and meet evolving customer expectations, ultimately gaining a competitive edge.
Regulatory Challenges and Compliance in Insurance Technology
As the insurance industry embraces technological advancements, navigating regulatory challenges becomes paramount. Compliance with evolving regulations is essential for maintaining consumer trust and avoiding legal repercussions. Insurers must ensure that their technological solutions adhere to data privacy laws and industry standards.
For example, the implementation of GDPR in Europe has forced many insurance companies to reassess their data handling practices. By adopting robust compliance frameworks and utilizing technology to monitor regulatory changes, insurers can proactively address these challenges and foster a culture of compliance within their organizations.
Future Trends in Insurance Technology
The future of insurance technology is poised for remarkable advancements, driven by ongoing innovations and changing consumer demands. Key trends include the rise of insurtech startups, increased use of telematics for personalized policies, and the growing importance of data analytics in decision-making processes.
Additionally, the integration of Internet of Things (IoT) devices is expected to enhance risk management and customer engagement. As insurers adapt to these trends, they will need to invest in scalable technology solutions that not only meet current needs but also anticipate future market shifts.
Customer-Centric Innovations in Insurance
In an increasingly competitive marketplace, customer-centric innovations are essential for insurance companies aiming to enhance their service offerings. By focusing on the customer experience, insurers can develop tailored products and services that resonate with their target audience.
Examples of customer-centric innovations include mobile applications that provide real-time policy updates, chatbots for instant support, and customizable insurance packages. By prioritizing customer feedback and leveraging technology, insurers can create more engaging and satisfying experiences that drive loyalty and retention.
Emerging Technologies in the Insurance Sector
The insurance industry is undergoing a transformative shift with the integration of emerging technologies. Innovations such as artificial intelligence, machine learning, and blockchain are revolutionizing traditional insurance practices, enabling companies to streamline operations, enhance risk assessment, and improve customer service.
For instance, AI-driven analytics can predict customer behavior and personalize insurance offerings, while blockchain technology ensures secure and transparent transactions. Insurers leveraging these technologies are better equipped to adapt to market changes and meet evolving customer expectations, ultimately gaining a competitive edge.
Regulatory Challenges and Compliance in Insurance Technology
As the insurance industry embraces technological advancements, navigating regulatory challenges becomes paramount. Compliance with evolving regulations is essential for maintaining consumer trust and avoiding legal repercussions. Insurers must ensure that their technological solutions adhere to data privacy laws and industry standards.
For example, the implementation of GDPR in Europe has forced many insurance companies to reassess their data handling practices. By adopting robust compliance frameworks and utilizing technology to monitor regulatory changes, insurers can proactively address these challenges and foster a culture of compliance within their organizations.
Future Trends in Insurance Technology
The future of insurance technology is poised for remarkable advancements, driven by ongoing innovations and changing consumer demands. Key trends include the rise of insurtech startups, increased use of telematics for personalized policies, and the growing importance of data analytics in decision-making processes.
Additionally, the integration of Internet of Things (IoT) devices is expected to enhance risk management and customer engagement. As insurers adapt to these trends, they will need to invest in scalable technology solutions that not only meet current needs but also anticipate future market shifts.
Customer-Centric Innovations in Insurance
In an increasingly competitive marketplace, customer-centric innovations are essential for insurance companies aiming to enhance their service offerings. By focusing on the customer experience, insurers can develop tailored products and services that resonate with their target audience.
Examples of customer-centric innovations include mobile applications that provide real-time policy updates, chatbots for instant support, and customizable insurance packages. By prioritizing customer feedback and leveraging technology, insurers can create more engaging and satisfying experiences that drive loyalty and retention.