Your guide and roadmap for outsourcing success
Software outsourcing has received a bad rap lately, largely because it is always somehow related to third world countries that cause more stress than relief. Some issues like communication barriers caused by heavy accents, lack of cultural exposure, and time zone differences present themselves along the way. It is hard to imagine how the model would succeed in the first place. Fast forward to today, outsourcing has become much more than that. Leading companies and pioneers of this frontier have reestablished a new thought on how it can be built, delivered, and launched on a grand scale.
In order to build great systems you need to have a strong atmosphere that promotes collaboration, creativity, and speed. Some countries’ cultures are exactly the opposite of that. Unless the talent acquisition department is aware of that and specifically looks for misfits that want to rebel against the country’s culture, you will be fighting a losing battle.
Outsourcing can also be done via other outlets such as Onshore, Nearshore, and Offshore. Depending on the location of your organization, you can retrofit your needs and choose your outsourcing vendor wisely. When choosing a vendor solely based on price, it can turn out to be a bad idea…because as my mom would say “Sometimes you end up paying more for less.” By choosing a vendor solely based on price, you may steer your business away from the tools that could deploy long term success. Instead, a business should seek out the basic three elements of producing effective workflow: Meet projects on quality, on time, and on budget while maximizing on key features.
Another item that is worthy of mentioning is you should outsource for the right reason, right tasks, and right model. Rapid Growth, Talent Scarcity, and Budgetary Constraint are all good reasons to outsource. Internal system inefficiencies while being a good reason to outsource, require the right model to serve its’ purpose. For example, acquiring the services of an outsourcing company that provides onsite resources and one that would be able to deploy an IT specialist, who would first identify the inefficiencies in an unbiased way, formulate a phase based on strategy, and work hand in hand with your team to implement it. This option serves as a much better approach and can yield higher results than handing that out to a company half way across the world.
It is important to formulate the right strategy of execution and to ensure that it has a tailored approach to the individual needs of the organization. Only with this can you achieve a successful outsourcing strategy that will yield powerful results.
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